Window ledges are still dirty in many areas, did not appear as though a lot of effort was taken to clean the stubborn dirt as was said would be done on the website (as part of the initial clean). In addition window ledges on the upper levels look almost untouched. Some of the window panes, particularly in the conservatory have dried with water marks. On a positive note the roof of the small cover above the front door was cleaned, and this was thick with dirt. All in all not overly impressed as I have had the windows cleaned by the same method previously and they have come out looking a lot better.
Hi Jennine I'm sorry to hear the issues you've encountered my colleague will be in touch tomorrow to resolve them, apologies for any inconvenience caused. John
Excellent
Thank you Jo that's very kind
Very helpful and kind. Cleans all windows including Velux and skylights. We have a young child and Luke is very considerate of this.
Thank you David
Only one word fantastic and have already given your number to three people
Thank you Maura that's very kind and much appreciated.
Very happy most Windows cleaned one or two windows had drips that were dirty but very pleased overall thank you
Hi Jo, although we work hard to prevent this it can occasionally occur on first cleans, we're always happy to pop back if required.
The windows were streaky after they dried. Contacted the window cleaner & he came back & cleaned again, still streaks. No ladder so how do you know the windows are properly cleaned if you can't see ?
Hi Stewart I’m sorry to hear the windows have not cleaned well, it’s very unusual for this to happen and although drying them would resolve the issue it is not a fault of the pure water system, it is often caused by something else, I’ll pop round later today to take a look, happy to discuss on site but if you’re not around then I’ll clarify by email, if we’re unable to resolve the situation then we will happily refund.
Very professional! Couldn't have asked for more
Very professional, reasonable price and did a very good job. Definitely will recommend to friends and family.
We'd love to hear what you think of our service! We are happy to take praise when we have amazed you and big enough to take criticism when we have messed up. You can leave us a review via our website by clicking here, or if you prefer you can leave us a google review on this page.
We are quoting for a regular 6 weekly window cleaning service.
Payment will be transferred by Direct Debit 5 days AFTER each clean.
Please refer to our FAQ's regarding one-off cleans & appointments.
We're sorry we are unable to provide the service you require.
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We'll send you a SMS message the day before each clean, so you'll know when to expect us!
Our hot pure water technology leaves all your windows, frames, doors and sills looking great, and streak free!
We take payment via direct debit, but only after we've cleaned your windows.
Our professional window cleaners will arrive in a liveried van containing everything we need to clean your windows!
Ideal Window Cleaning, Frames Sills, Doors & Conservatory Roofs
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